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Deleting your Disvelcantieri account

This page explains how to request deletion of your account in the Disvelcantieri app (iPhone and Android) and in the private areas of the website, operated by Disvelcantieri S.r.l.

How to request deletion

  1. Email disvelcantieri@hotmail.com from the address linked to your account, with the subject "Disvelcantieri account deletion".
  2. Include your full name and, if you are an employee or a condominium manager, the company or building you are linked to.
  3. We will reply within 30 days. We may ask you to confirm the request to make sure it comes from you.

Once confirmed, your account is deactivated: you can no longer sign in from the app or the website, and open sessions stop working.

Data we delete

  • Sign-in credentials, sessions, invitations and password reset links.
  • Device preferences and notification subscriptions.
  • Profile data not needed for the obligations below.

Data we keep and for how long

Some data must be kept for legal obligations or to protect the rights of the people involved, even after the account is deleted:

  • financial documents, quotations and invoices: 10 years, for tax and civil-law duties;
  • work reports and their photos, project documents: 10 years;
  • signatures and operational declarations (shifts, attendance, vehicles, materials): 10 years;
  • rejected access requests and the attached identity document: up to 90 days;
  • security logs of administrative operations: 10 years.

This data remains accessible only to authorised people and is deleted when the period ends. For your other rights under Regulation (EU) 2016/679, see the privacy notice.