Operational
guide.

The public website helps you understand the services, select the correct route and start a request without confusing account registration with a quote request.

1. 1

   Open Services to view systems, renovations and condominium maintenance.

2. 2

   Open Solar to choose specifically between an income-based incentive check and a standard quote.

3. 3

   On a phone, use the menu button at the top and close it after selecting a page.

4. 4

   Use IT to return to the Italian website. Operational English pages have their own instructions.

Standard registration creates an account only. Quote forms appear after you explicitly start them from the relevant service page.

1. 1

   Choose Register as a client from the Client area and enter your name, email address and privacy consent.

2. 2

   Open the activation email from Disvelcantieri and set your personal password.

3. 3

   Return to the Client area and sign in with your email address and password.

4. 4

   If you forget your password, enter your email first and select Forgot your password.

5. 5

   Never share passwords or activation links. Always sign out on shared devices.

The Client area lets you follow requests, messages, documents and quotes that belong exclusively to your account.

1. 1

   To start a new request, first open Solar or Renovations and select the required route.

2. 2

   Complete all mandatory fields and confirm that your information is accurate and can be documented.

3. 3

   Open a request from the list to view its status, history, required files and messages.

4. 4

   Upload every document under the correct category and complete all items marked as required.

5. 5

   When Disvelcantieri publishes a quote, open it within the request and follow the instructions provided.

The Solar section provides two separate routes. Your selection determines which information and documents are requested.

1. 1

   Income-based route: prepare a valid ISEE, identity document, full electricity bill, proof of title, land registry details and roof photographs.

2. 2

   Standard quote: initially prepare at least a full electricity bill and clear photographs of the roof, meter and possible obstructions.

3. 3

   Register or sign in only after selecting the required route from the Solar page.

4. 4

   Enter consumption, meter power, roof type, address and property information.

5. 5

   Submitting an incentive request does not guarantee funding; requirements, available funds and application windows must be checked.

The estimator collects work items, measurements and quantities without displaying prices that have not yet been reviewed.

1. 1

   Open Renovations and select the estimator for registered clients.

2. 2

   Choose rooms and work categories: building work, electrical systems, plumbing and finishes.

3. 3

   Enter accurate measurements and quantities; use notes for access restrictions and special requirements.

4. 4

   Submit the schedule and upload a floor plan and photographs of the current condition.

5. 5

   Disvelcantieri reviews and adjusts the items before publishing prices in your private area.

Access is restricted to verified managers and shows only the condominiums assigned by Administration 1.

1. 1

   Submit professional details, a mandatory identity document and privacy consent.

2. 2

   Wait for the Administration 1 review, then activate the approved account from the email received.

3. 3

   Sign in, select a condominium and check its address, tax code and notes.

4. 4

   View documents by category or add a file with a clear category, period and title.

5. 5

   Always check the selected condominium before adding a document to its archive.

This area is for VAT-registered professionals and businesses wishing to work with Disvelcantieri.

1. 1

   Complete the business application with company details, contact person, services and coverage area.

2. 2

   A clear and current Chamber of Commerce company extract is mandatory.

3. 3

   Wait for exclusive approval by Administration 1, then activate the account by email.

4. 4

   Sign in to view the approved profile, collaboration categories, documents and future opportunities.

5. 5

   Report changes to company or contact details before accepting new work.

The Network portal is available only to users created and authorised by Network Administration.

1. 1

   Sign in with the invited account and open the Network portal.

2. 2

   To add a lead, enter the authorised contact or company, telephone number and requested service.

3. 3

   Review leads, validated contacts, contracts and quality indicators.

4. 4

   Check the current career level, verifiable requirements and the next objective.

5. 5

   Enter only accurate details for contacts who have agreed to be contacted.

Administration 2 manages Network users, invitations and Network activity only.

1. 1

   Create an invitation using the new Network user's name and email address.

2. 2

   Review the status, level, leads and contracts of managed users.

3. 3

   Verify activity before it is counted towards career progress.

4. 4

   Do not share access; this area cannot change principal administrators or general company data.

5. 5

   Contact Administration 1 for role changes or security issues.

This is the highest-control area for users, client requests, quotes, businesses, condominium managers and assignments.

1. 1

   Review pending applications and verify identity, company extracts and details before approval.

2. 2

   Create or enable Administration 2 users and grant only the permissions they require.

3. 3

   Manage client requests, update status and history, request additional information and publish quotes only after review.

4. 4

   Create condominiums, assign verified managers and organise documents by category.

5. 5

   Suspend or revoke access that is no longer required and never use shared administrator accounts.

Portal files are protected and linked to the relevant account, request or condominium.

1. 1

   Accepted file types are PDF, JPG and PNG, up to 10 MB per file.

2. 2

   Use readable, complete files without document passwords.

3. 3

   Do not upload irrelevant files or third-party personal data without authority.

4. 4

   Use a unique password, sign out on shared devices and never forward private links.

5. 5

   When reporting an error, provide the account email, page and problem description, but never your password.